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While acquiring new customers can provide benefits in the short-term, to sustain long-term growth, businesses need to keep customers coming back.
By focusing on customer retention, you can maximise the value of your existing customer base and mitigate the costs associated…
Late payments continue to be on the rise, impacting various industries differently in the Australian economy. illion’s trade bureau helps report on these shifts by monitoring payment behaviour between businesses and suppliers.
Over the last 12 months, the Construction and Manufacturing…
With many now believing that Australia’s inflation peak is behind us, and rising interest rates may be at or near to a peak, new findings released today by credit bureau illion, suggest companies be mindful that the resulting credit stress…
Many mortgage lenders have reduced the time it takes for consumers to get a new home loan or refinance.
In the last two years, there has been a steady decline in the time it takes from an initial enquiry to an…
With natural disasters, interest rate increases, inflationary pressures, international instability and economic insecurity, the Australian market has become increasingly turbulent. In addition, consumers are now becoming more discerning and less loyal to their providers. They are constantly looking for better…
Biometric authentication is a secure personal identification process that uses our unique physical or behavioural characteristics to prove we are who we claim to be.
The terms biometric authentication and biometric verification are synonymous and are often used interchangeably. Both involve…
SYDNEY, 25 August 2023: New research released today by credit bureau, illion, has confirmed a strong relationship between the personal credit behaviour and business history of a company’s directors and the likelihood of that business failing.
illion has found a significant hidden…
Recent data shows more young homeowners in Australia and New Zealand are falling behind on their mortgage payments, with the youngest borrowers struggling the most.
Find out more in our Economic Snapshot.
Behind the Data: The who, what, where, when and why…
SYDNEY 08 Aug 2023: New research released today by credit bureau, illion, shows that a rise in overdue trade invoices and debt collection indicates that business conditions for Australians are likely to deteriorate through 2023. The ‘retail’, ‘food’, and ‘construction’…
As cash rate increases flow through to higher repayments, more Australian consumers are starting to struggle.
There has been a sharp increase in consumer delinquency rates in the past six months, beyond what we would expect to see seasonally.
Find out what…